STORE POLICY
Most orders are processed within 1 business day. Orders placed after 3 p.m. EST may ship the following business day. Orders placed on non-business days (Saturdays, Sundays, and holidays) will be processed on the next business day. When possible, orders with overnight or 2nd Day Service will be processed the same day if received by 3 p.m. EST. ​Pretty Chic accepts orders being shipped to U.S. destinations only. We’re sorry, at this time we are unable to accept orders being shipped to international destinations, P.O. Boxes and/or APO /FPO Military Addresses. Please Note:
All purchases are subject to bank authorization prior to processing. Only authorized purchases may be processed and shipped.
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SHIPPING OPTIONS & CHARGES:
Orders are shipped and delivered on business days (Monday through Friday, excluding major holidays). Below are the shipping options available for your order. Please select the option that best suits your delivery needs during “Checkout.”
Standard Service
Most orders with Standard Service are delivered within 5 -7 business days from the order’s ship date.
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2nd Day Service
Most orders shipped via 2nd Day Service are delivered within 2-3 business days from the order’s ship date. 2nd Day orders may require a signature upon delivery.
TRACKING ORDERS & ORDER HISTORY:
After your order is placed, you will be emailed a receipt. When your order is processed, you will receive another email with the tracking number linked to the UPS website, where you can view delivery status. You can also view the status of your order by visiting www.myprettychic.shop and logging in to My Account with your user ID and password. Click on “view my order”;. Please note that UPS may not have tracking information available for up to 12 business hours after the order has shipped.
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SHIPPING RULES & RESTRICTIONS:
The majority of our orders are shipped within 1-3 business days. We’re sorry, we are currently unable to accept orders to be billed or shipped to destinations outside the U.S. We apologize for any Inconvenience.
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ITEM AVAILABILITY:
Temporarily Out of Stock / Backordered Items If an item selected is temporarily f an item selected is temporarily out of stock at the time of your order, you will be notified via email and advised of the expected ship date of the backordered item. Backordered items are shipped as soon as they are available. If there are other items in your order that are in stock, they will be shipped to you. If for any reason you wish to cancel a backordered item, please contact us at sinita@myprettychic.com and we will be more than happy to assist you.